About the course & qualification details:

The NCFE Level 2 Extended Certificate in Travel and Tourism is designed for learners who are passionate about exploring the dynamic and diverse travel industry. This nationally recognised qualification offers a comprehensive introduction to key areas such as customer service, travel planning, and tourism destinations. With a Total Qualification Time (TQT) of 540 hours and 360 Guided Learning Hours (GLH), students will build a strong foundation through practical, portfolio-based assessment that is internally assessed and externally moderated. Whether you're aiming to progress into further study or begin a career in travel and tourism, this course equips you with the essential skills and knowledge to succeed.

NCFE Level 2 Extended Certificate in Travel and Tourism Qualification Structure:

• Total Qualification Time (TQT): 540 hours
• Guided Learning Hours (GLH): 360 hours
• Assessment Method: Internally assessed and externally moderated portfolio of evidence

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How will it be assessed:

Assessment Method – Internally assessed and externally moderated portfolio of evidence

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What is expected of you:

To achieve the Extended Certificate, learners must successfully complete both mandatory units and four optional units, culminating in a total of six graded units. The qualification is graded, and learners are required to demonstrate their knowledge, understanding, and skills across all units. This qualification provides a comprehensive foundation for those seeking to further their education in travel and tourism or embark on a career within the industry.

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What it prepares you for:

Industry-Specific Skills:

• Customer Service Skills – Understanding customer needs, handling complaints, and delivering excellent service in a travel and tourism setting.
• Knowledge of the UK Travel and Tourism Industry – Insight into how the sector operates, key trends, and the roles available.
• Understanding of Destinations & Attractions – Learning about global and UK tourist destinations, cultural sites, and visitor attractions.
• Travel Agency & Hospitality Operations – Awareness of how travel agencies, hotels, and airlines function.
• Event Planning and Organization – Skills in planning, promoting, and managing travel and tourism events.
• Tourism Marketing & Promotion – Understanding how travel and tourism businesses market their services.
• Workplace Experience – Practical skills gained through optional work experience in a travel or tourism-related role.

Transferable Skills:

• Communication & Interpersonal Skills – Engaging with customers, colleagues, and industry professionals effectively.
• Problem-Solving & Decision-Making – Handling customer inquiries, complaints, and unexpected travel disruptions.
• Research & Analytical Skills – Gathering and analyzing tourism data, destination trends, and customer preferences.
• Organizational & Planning Skills – Managing tasks, events, and logistics in a professional setting.
• Teamwork & Collaboration – Working effectively within a team, whether in customer service, event planning, or operations.
• Adaptability & Cultural Awareness – Understanding and responding to diverse customer needs in a global industry. These skills prepare students for entry-level roles in travel agencies, tour operations, hotels, and airlines or for further study at Level 3 in travel and tourism-related qualifications.

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Entry Requirements:

There are no entry requirements due to it being a level 2 course

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For more information:

If you are an internal applicant, please talk to Miss Jones about the possibility of studying Travel and Tourism in the Sixth Form. Alternatively, you may choose to talk to Miss K Jones (Subject Lead).
If you are an external applicant and would like more details about this course please email sixthform@mosslands.wirral.sch.uk