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Support and Safety Help
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At The Mosslands School, we understand that feeling safe and supported is essential for every child’s wellbeing and development. This page is designed to help both parents and students access trusted information, charities, and organisations that offer guidance, support, and help when it's needed most.
It provides valuable links to external resources covering topics such as mental health, online safety, bullying, family support, and more. We encourage families to explore these services and reach out if they need further assistance.
If you have a concern related to school life or a student’s safety, please contact us directly — your voice matters, and we’re here to help.
Select a topic to find resources that can help
Online Safety
CEOP - Online safety, and online sexual assault help.
Webpage: https://www.ceop.police.uk/Safety-Centre/
NSPCC - They have their own dedicated page for keeping children safe online, which has useful articles to read.
Webpage: https://www.nspcc.org.uk/keeping-children-safe/online-safety/
The National College: Provides free courses for parents to learn how to keep their children safe online. You just need to register and provide the school your child attends, and you should have instant free access to the course.
Webpage: https://nationalcollege.com/enrol/the-mosslands-school
The Government Website: Has a breakdown of what the keeping children safe online act is about.
Webpage: https://www.gov.uk/government/news/keeping-children-safe-online-changes-to-the-online-safety-act-explained
Take it down: A service to help you remove online nude, partially nude, or sexually explicit photos and videos taken of minors.
Webpage: https://takeitdown.ncmec.org/
Mental Health
If your mental or emotional state quickly gets worse or deteriorates this can be called a 'mental health crisis'. In this sitution it is important to get help quickly. You can call 111 and select the mental health option to talk to a mental health professional, and this service is available 24 hours a day, seven days a week.
If there is an immediate risk to life, please call 999 or go to A&E for emergency medical assistance.
FRANK: A service to help anyone struggling with alcohol or drugs. Talk to FRANK on 03001236600 24hrs/day 365 days a year - Live chat online 2pm-6pm any day of the week
Webpage: https://www.talktofrank.com/
STEM4: To help with early identification of teenage eating disorders, addiction, self-harm, anxiety and depression.
Website: https://stem4.org.uk/
Samaritans: You can call 116123 for free 24hrs/day 7days a week, 365 days a year. - They have plenty of resources online, and other ways to contact them on their website.
Website: https://www.samaritans.org/
Open Door: Provides free mental health support for young people free of charge.
Website: https://opendoorcharity.com/
Kooth: An online counselling service for 11-25 year olds, that's free, confidential, and anonymous.
Webpage: https://www.kooth.com/
Wirral CAMHS Advice Line: Call 0151 488 8453 available Mon-Fri 9am-10pm, Sat-Sun 12pm-8pm. For advice and concerns you might have regarding a child or young person.
Cheshire & Wirral Partnerships NHS Foundation Trust: Urgent help free phone number 0800 145 6485. Or if unavailable and there is an immediate risk to life, please call 999 or go to A&E.
Bereavements
Dove: Providing counselling and support for anyone affected by bereavement, life changing illness, or other significant loss.
Webpage: https://thedoveservice.org.uk/
Child Bereavement UK: Supporting families, parents, or children when they're facing a bereavement of a child of any age, or if a child is dying. They help rebuild lives when a child is grieving or after a bereavement.
Webpage: https://www.childbereavementuk.org/
LGBTQ+
Mermaids: Offering support for gender-diverse/trans young people and their families. Aiming to relieve the emotional and mental stress for under 19's going through gender identity issues.
Webpage: https://mermaidsuk.org.uk/
Galop: National helpline for LGBTQ+ people who are experiencing domestic abuse, violence, or discrimination.
Webpage: https://www.galop.org.uk/
SEN
Wirral Mencap: Providing services and opportunities that improve quality of life for people with a learning disability and their families.
Webpage: https://wirralmencap.org.uk/
Autism Together: Supporting children, young people and their families with understanding autism, those who are going through the process of being diagnosed, or for children who have social and communication difficulties.
Webpage: https://autismtogether.co.uk/
Wirral SENDLO: Helping to provide information about the local services and support available across education, health and social care for families with children and young people aged 0-25 who have special educational needs and/or disabilities.
Webpage: https://www.sendlowirral.co.uk/
Other potential support you may need
Brook: A confidential sexual health service for young people aged 19 and under.
Webpage: https://www.brook.org.uk/
Barnardo's Action With Young Carers Wirral: Access and support for children and young people under the age of 18 and up to their 19th birthday who are providing regular care or emotional support to a family member.
Webpage: https://www.barnardos.org.uk/get-support/support-for-young-people
RASA Merseyside: Free help for individuals who have experienced sexual assault in their lives at any time.
Webpage: https://www.rasamerseyside.org/
Wirral Early Help Offer For Families: A family toolbox with everything you need to help support a young person or their family as soon as problems arise, for any stage or walk of life, for any problems you can't deal with alone.
Webpage: https://familytoolbox.co.uk/